Betting Rules
These Betting Rules explain the general conditions that apply when using betting and gaming services made available by 888 Casino. They are intended to help players in Australia understand how bets are placed, accepted, settled and reviewed. Product-specific rules, promotional terms and the general Terms and Conditions may also apply.
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1. General rules and acceptance
By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules, the website Terms and Conditions, applicable game or market rules, and any relevant promotional terms. If there is an inconsistency between documents, the more specific rule for the relevant product or promotion will generally apply, subject to the governing Terms and Conditions and applicable law.
Review contents
These rules apply to bets placed through the approved website, mobile services or other authorised channels made available to eligible customers. Products, markets, payment options and features may vary according to location, account status, device, law and availability. A player is responsible for checking the rules that are displayed before confirming a bet.
Only one personal account should be maintained unless the applicable account rules expressly allow otherwise. Accounts must be used by the registered holder and must not be sold, transferred, shared or operated for another person. 888 Casino may carry out identity, age, location, payment and security checks before or after a bet is placed.
The website may be unavailable from some locations or during periods of maintenance, technical work or legal restriction. Players must not attempt to bypass location controls, security measures or other access restrictions. Access to a service does not guarantee that every game, event, market or payment method will remain available.
2. Account requirements and placing a bet
Account and player responsibility
A player must provide accurate, current and complete information when registering and must update that information when it changes. The account holder is responsible for keeping login details private and for all activity carried out through the account, unless the player has promptly reported unauthorised access through the available support channels.
Players must meet the minimum age and other eligibility requirements that apply to the service and their location. A person must not place a bet for someone who is underage, restricted from gambling or otherwise not permitted to use the service. Where verification is requested, account access or transactions may be limited until the required checks are completed.
How bets are placed
Before confirming a bet, review the selected game, event, market, outcome, odds, stake, potential return and any applicable conditions shown in the betslip or game interface. The player is responsible for checking that the selection and stake are correct. A bet is not necessarily made merely because a selection has been added to a betslip.
A bet is generally treated as placed only after the service confirms acceptance and records the transaction. The confirmation may include a reference, receipt or other identifying information. Players should retain this information and check their account history. If the screen does not confirm acceptance, the bet should not be assumed to have been placed.
A bet may be rejected, suspended, restricted or referred for review for reasons including insufficient available funds, an account restriction, a failed verification check, an incorrect price, a technical issue, a market closure or a limit that applies to the account or product. A displayed selection is not a promise that a bet will be accepted.
3. Odds, stakes and bet acceptance
Odds, prices and game information are provided for guidance and may change before a bet is accepted. The price that applies to a wager is the price confirmed at the time of acceptance, subject to the applicable product rules. If a material error is identified in a displayed price, description or result, the bet may be reviewed under the relevant Terms and Conditions.
A stake must be available in the player’s account or through an approved payment method before a bet can be accepted. A transaction that appears to have been submitted may be declined if the balance is insufficient, a payment is reversed, a payment method is not authorised or a security review is required. Players should not attempt repeated submissions while a transaction is still processing.
The minimum or maximum stake, payout, number of selections and other restrictions may differ between games, events, markets, account types and promotions. Where a limit applies, it should be displayed in the relevant interface or product rules. Any applicable limit may be imposed or changed in accordance with the service rules and applicable law.
Types of bets and selections
Single bets involve one selection. Multiple or combination bets involve more than one selection and are settled according to the rules for the relevant combination. In-play or live betting may be subject to delays, temporary suspensions and changing prices. A bet placed during a live product is not accepted until confirmed, even if the selection remains visible on screen.
Some products may include special bet types, bonus features, jackpots, side bets or promotional mechanics. These may have separate rules covering eligibility, qualifying stakes, outcomes, settlement and expiry. Players should read those rules before participating. If a feature is not described as available for a particular game or market, it should not be treated as available.
A player must not use software, devices, automated tools, bots or other methods intended to interfere with the service, obtain an unfair advantage or manipulate a game or betting process. Suspicious, fraudulent or irregular activity may result in a bet being suspended and an account being investigated in accordance with the applicable rules.
4. Settlement, cancellations and technical issues
Settlement of bets
Bets are settled using the official result or outcome determined under the rules for the relevant game, event or market. The applicable rules may specify which result source is used, when an outcome becomes official and how later changes are treated. Players should review the product rules because settlement methods can differ between markets.
For event-based betting, the rules may address postponed, abandoned, interrupted or rescheduled events; changes to venues, participants or formats; and outcomes that cannot be determined fairly. A selection may be settled as a win, loss, push, void or another result where the relevant rules provide for that outcome. The treatment of each selection may affect a multiple or combination bet differently.
Where a dead heat, tie, shared place or similar result occurs, settlement will follow the specific rules for that market. Some markets may use a dead-heat adjustment or another calculation. This means the amount returned may differ from the amount that would apply if there were one clear winner.
Voids, refunds and corrections
A bet may be voided or adjusted where the product rules require it, including when a market is cancelled, an event does not take place, a game is interrupted, a bet is accepted in error or a technical or pricing error affects the transaction. The result of a void may depend on whether the bet was a single, multiple or combination bet.
If a bet is settled incorrectly, 888 Casino may correct the settlement after reviewing the relevant information. This can include correcting an accidental win, loss, return or balance entry. Where an amount was credited in error, it may be removed or recovered in accordance with the applicable rules. Players should not spend or withdraw an amount that they reasonably believe was credited by mistake.
A technical interruption, communication failure, delayed display or device problem does not by itself prove that a bet was accepted, cancelled or settled. The transaction record held by the service, together with the relevant system information and product rules, may be used to determine the status of a bet. Players should check their account history rather than rely solely on a screen message.
5. Responsible play, reviews and disputes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before playing and only use money that you can afford to lose. Avoid gambling when affected by alcohol, stress or other factors that may affect judgement. Do not chase losses, borrow money to gamble or increase stakes to try to change an earlier result.
- Set personal spending and time limits where those tools are available.
- Take regular breaks and keep track of deposits, stakes and results.
- Do not share an account or allow another person to gamble through it.
- Use account restriction, cooling-off or self-exclusion options if gambling is becoming difficult to control.
- Seek independent support if gambling is causing financial, personal or emotional harm.
888 Casino may review accounts, transactions and betting activity to protect players, maintain service integrity, meet legal obligations and prevent fraud or other prohibited conduct. During a review, access to betting, deposits, withdrawals or promotional features may be limited. Players may be asked to provide information or documents needed to complete the review.
If you believe a bet was accepted or settled incorrectly, first check the bet reference, account history, product rules and confirmation details. A concern can then be raised through the support channels shown on the website. Provide the relevant transaction information and a clear description of the issue so it can be assessed efficiently.
These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for a particular product. Rules may be updated from time to time to reflect changes to products, technology or applicable requirements. The version available on the website at the relevant time should be read before placing a bet.
